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Maximize your opportunities and customer experience
Entersoft CRM® is an innovative Customer Relationship Management system fulfilling the needs of Sales, Marketing, Customer Service and Maintenance Service (SLAs) divisions of an organization. It is fully integrated with the ERP system, providing an integrated software environment for a 360°, real time insight of your customers and contacts.
Entersoft CRM® is a powerful tool for planning, organizing and monitoring business processes and interactions with the public. Easily customizable and versatile, Entersoft CRM® increases visibility on customers and prospects, enables seamless teamwork, increases employees efficiency, and improves the customer experience.
Entersoft CRM® is fully integrated with Microsoft® Outlook and easily accessible via mobile devices (Windows compatible Smart phones, tablets, iPhone and iPad) enabling your mobile executives to get real time information and use the same tools as if they were at the office, increasing their effectiveness and productivity.
Advanced Role Based Analytics, Reporting and Business Intelligence capabilities empower your executives to develop targeted marketing campaigns, successful promotions, sales strategies and policies. Design and execute effective marketing and sales campaigns based on informed decisions, achieve your goals and surpass the competitors.
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Marketing Campaigns
Customer segmentation
Campaign management
Newsletters
Events management
Customer loyalty
Merchandising and Surveys
SMS/MMS marketing
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Entersoft Mobile® CRM/SFA
Direct, real-time access to CRM/SFA from a mobile device
Lead management and sales opportunities
Account and contact management
Customer segmentation and profiling
Plan of visits
Multiple options for orders
Monitoring sales, invoicing, balances
Customer loyalty
Dashboards for analyzing sales
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"Entersoft provided us with all the tools we needed and now we can use them to the benefit of the company"
Konstantinos Troumbouki, Business Planning & Systems Development, Olympus
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“We implemented the Entersoft ERP and CRM solutions because we needed a consolidated image of the business. Now we can view in real time the situation of any company in the group and we can take quick decisions in order to develop the business and increase profitability. We are convinced that the integration of the ERP with the E-commerce solution is a mandatory condition to maintain our competitiveness on the market.”
Stelian Burian - General Manager, Stera Group
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”With the achievement of a certain level of business, changing the ERP application proved to be a necessity and an important option for the further development of the company. We chose Entersoft Business Suite because it fully covers our requirements and at the same time represents a modern, stable and flexible technological platform that can offer us a quick adaptation to market requirements, especially in the current economic context. Entersoft Business Suite, together with the quality services offered, confirm our expectations every day and we are convinced that it represents the optimal choice for Best Distribution in order to strengthen and maintain the role of market leader in the distribution of video games”
Elena Broncea - Project Manager, Best Distribution