End-to-end software solution for Retail - 2023. Software Solution for Retail

Manage sales from all sales channels, both from physical stores (where orders are taken directly in the store, with tracking of statuses, multiple advances, deliveries, invoicing, cancellation of advances, receipts and issuance of fiscal receipts), and online (product management, orders, customer notifications, online stock, delivery, invoicing).

The system accepts all payment methods, cash and cards, gift vouchers, coupons, loyalty cards, points or foreign currencies, if applicable and cash returns. The central back-office system is synchronized with the front-office system of the stores, with functionalities and hybrid ways of working: online, offline or independent, ensuring the continuous updating of the company's trade policy and prices in real time, so that human errors are eliminated.

Easily create price strategies, specific lists per store, per products, per product categories, give discounts (quantitative and custom-made ), manage promotions, promotional packages, retain customers using loyalty cards, manage prices and labels on the shelf. Get the agility and control you require and always meet the demanding needs of the market.

Use specific functionalities to design, implement and evaluate promotions, communication campaigns and market research. Profile and segment customers according to multiple criteria, use integrated data mining techniques, perform questionnaires/surveys, marketing campaigns, newsletters, targeted promotions.

Improve your approach and communication with consumers. Use just one system to track all service requests. Manage customer requests and respond quickly to any question or requirement.

The solution gives you real-time information and personalized suggestions for replenishing stocks, in every possible way, intra-shop, from store to supplier, from headquarters to suppliers and much more, optimizing supply chain management.

Manage the inputs and outputs of the goods in the warehouse as well as the inventory. Monitor multiple storage locations and identify the route of each item, book or block the stock if necessary.

Manage all financial and accounting activity, respecting all legislative requirements in force. Strengthen financial information on all sales channels and companies and quickly obtain all accounting reports.

You have access to a complete and detailed reporting system, starting from standard reports on the branch (daily money, Z-day settlement, standard hourly sales reports, assortment, group, type, even in connection with the weather for sales forecast) and up to the dynamic ones where you can combine the information you need.

You can analyze customer needs and market trends in real time, all of which lead to improved experience with end customers and increased competitiveness. The integrated system supports the achievement of performance indicators, providing all the necessary tools for real-time decision-making.

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”We chose Entersoft because they offered us an integrated platform that covers all our business needs: from process optimization in the company to custom reports at the user level, to the management of activities in the retail segment. We also took into consideration the fact that Entersoft has experience and know-how in the field and performed similar implementations both locally and internationally”

Dan Vidrașcu - General Manager, Litera Publishing Group
"Through this investment, DHS Bike Parts wants to streamline the company's processes in order to increase productivity and profitability, to have a concatenated image of the entire activity, updated at any time and provide its customers with an improved experience. Also, being a developing company, a complex data analysis is needed in which the cost area and profitability will be closely monitored. The chosen software solution will significantly contribute to achieving the goals of selling more, faster and more profitable, but also to identify methods for improving financial results with and for our partners and to increase the satisfaction of the end customer”

Cristian Tatomir - General Manager, DHS Bike Parts
"Thanks to the Business Intelligence solution from Entersoft, we can actively follow the evolution of all business segments. Entersoft technology allows us, for example, to analyze the situation of our stores, on performance indicators, starting from a macro point of view, to the detailed analysis of each unit”

Gabriel Ionescu - General Manager, Gittanos
"The collaboration with Entersoft allowed us to optimize our business structures through a unified platform. It was a strategic choice of CALIN to work with a Microsoft Gold certified partner, which led to the adoption and operation of an integrated trust system, which not only fully covers our needs in the retail market, but at the same time, supports our future plans through a powerful system and tools that are easy to expand and customize, as well as through the included reporting”

Dimitris Hatzikipriotis - ΙΤ Μanager, CALIN S.A.